Must know and understand Title 31 and cross train in all areas. Assist in support of bus operations preparation of documentation and greeting arriving buses. Maintain confidentiality of all matters regarding guests, team members, and the business operation. Works at the counter to assist guests with information and promote the benefits of the Total Rewards Program. Responds professionally and calmly in all situations.

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Excellence in applying problem-solving, critical thinking and decision-making abilities in a fast paced environment is required. Possess excellent verbal and written communication skills, excellent computer skills and be proficient with the use of CMS and WINet.

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